Goldstar Mercedes

Goldstar... Gold Standards

As part of our commitment to providing a Gold Service we operate to the highest accredited professional standards.

All our drivers are trained to Department of Transport Level 4/D security standard.
We are a member of the Freight Transport Association and operate to their Conditions of Carriage.

We hold ISO 9001 (Quality Management), ISO 14001 (Environmental Management) & OHSAS 18001 (Health and Safety Management) Certifications.

FTA, ISO-9001, ISO-14001, OHSAS-1801
Our triple UKAS accreditation indicates that we have been externally assessed and found to have a consistency of approach in developing, implementing and improving the effectiveness of our quality management system. We are one of only a few Transport Companies in the UK that has triple accreditation encompassing Quality, Heath & Safety and Environmental Management Systems.

As an accredited company we are obliged to be proactive in seeking customer satisfaction feedback. Our company’s internal procedures are regularly monitored and assessed. This is a process of continual review, re-evaluation and improvement, measured against set targets.

We understand that in a competitive market, our customers are looking for more than just keen pricing. We believe our efforts to achieve triple UKAS accreditation gives us a competitive advantage and offers many benefits for both our existing and potential clients.

ISO 9001 Certification (Quality Management)
This standard prescribes the systematic control of our activities ensuring that the needs and expectations of our customers are met. It indicates we have developed improved internal working systems leading to less errors and shows our commitment to quality and our customers.

ISO 14001 Certification (Environmental Management)
This standard indicates both our commitment and our environmental credentials, and verifies our compliance with current legislation. It enables us to be competitive through improved efficiency and productivity whilst maintaining our high standards.

OHSAS 18001 Certification (Health and Safety Management)
This standard ensures that the service we provide is managed efficiently and responsibly, and that we can provide a reliable service free of the downtime associated with work-related accidents and incidents. Our occupational health and safety management systems promote a safe and healthy working environment by providing a framework that allows us to identify and control our health and safety risks, reduce the potential for accidents, aid legislative compliance and improve our overall performance.

You can read the FTA conditions of carriage in full here.