Goldstar... Gold Standards

As part of our commitment to providing a Gold Service we operate to the highest accredited professional standards:

All our drivers are trained to Department for Transport (DfT) Level D security standard.

Goldstar Heathrow Ltd is a member of the Freight Transport Association and operates to their Conditions of Carriage. You can read the FTA Conditions of Carriage in full here.

We have recently become a Department for Transport (DfT) Regulated Agent with the status of Listed Cargo Agent (No 834) enabling us to handle SPX and/or SCO cargo for our clients.

Goldstar Heathrow Ltd holds triple ISO & OHSAS Certifications:

ISO 9001 (Quality Management)
ISO 14001 (Environmental Management)
OHSAS 18001 (Health and Safety Management)

Our threefold UKAS accreditation indicates that we have been externally assessed and found to have a consistency of approach in developing, implementing and improving the effectiveness of our Quality, Environmental and Health and Safety management systems. Goldstar Heathrow is one of only a few Transport Companies in the UK that has this triple accreditation. Our efforts in this area not only give us a competitive advantage but also offer our customers many benefits.

As an accredited company we are obliged to be proactive in seeking customer satisfaction feedback. Our company’s internal procedures are regularly monitored and assessed. This is a process of continual review, re-evaluation and improvement, measured against set targets.

ISO 9001 Certification (Quality Management)
This standard prescribes the systematic control of our activities ensuring that the needs and expectations of our customers are met. It indicates Goldstar Heathrow have developed improved internal working systems leading to fewer errors and shows our commitment to quality and our customers.

ISO 14001 Certification (Environmental Management)
This standard indicates both our commitment and our environmental credentials, and verifies our compliance with current legislation. It enables Goldstar Heathrow to be competitive through improved efficiency and productivity whilst maintaining our high standards.

OHSAS 18001 Certification (Health and Safety Management)
This standard ensures that the service Goldstar Heathrow provides is managed responsibly and efficiently and that we can provide a reliable service free of the downtime associated with work-related accidents and incidents. Our occupational health and safety management systems promote a safe and healthy working environment by providing a framework that allows us to identify and control our health and safety risks, reduce the potential for accidents, aid legislative compliance and improve our overall performance.